Privacy Policy

Effective Date: 28/12/2024.

At Solar Panels Galway, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website/service.

Information We Collect

We may collect the following personal information:

- Personal Identifiable Information (PII): Name, Eircode, Phone Number, and Email Address (used for providing quotes and delivering services).

- Non-PII Data: Typical Cost of Bills (for service estimation purposes).

We may also collect additional data through:

- Website forms.

- Phone calls.

- Cookies and analytics platforms (see our Cookie Policy for more details).

Methods of Data Collection

We collect data through:

- Online forms submitted via our website.

- Direct phone calls initiated by you.

- Cookies and third-party analytics platforms, such as Microsoft Clarity, to enhance user experience and website functionality.

Purpose of Data Collection

We use the data collected for:

- Responding to enquiries and providing quotes.

- Delivering services.

- Improving our website and user experience.

- Ensuring service delivery, including sharing data with trusted partners when necessary.

Note: We may not always be in a position to fulfill all requests internally and may refer requests to our trusted partners.

Data Sharing

We may share your data with:

- Trusted partners, only when necessary, to ensure the delivery of services.

We do not sell or rent your personal data to other third parties.

Data Security

We take appropriate measures to protect your data, including:

- Using secure servers.

- Implementing encryption technologies.

However, no online transmission is entirely secure. By using our website, you acknowledge and accept this risk.

Cookies

Our website uses cookies to enhance your browsing experience. For details, please refer to our Cookie Policy.

User Rights Under GDPR

As a user in the EU, you have the following rights under the General Data Protection Regulation (GDPR):

- Access: Request a copy of the data we hold about you.

- Correction: Request corrections to inaccurate or incomplete data.

- Erasure: Request the deletion of your data, subject to legal or operational requirements.

- Restriction: Request that we limit the processing of your data.

- Portability: Request your data in a structured, commonly used, and machine-readable format.

- Objection: Object to the processing of your data for specific purposes.

- Withdraw Consent: Withdraw consent where processing is based on your consent.

To exercise these rights, please contact us at [email protected].

Policy Updates

We may update this Privacy Policy from time to time without prior notification.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

- Email: [email protected]

Address: Beechtree Park, Tuam, County Galway

Thank you for trusting Solar Panels Galway.